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Aplikasi karaoke pc inul vista1/31/2023 viħ PREFACE Bismillahirrohmanirrohim Author say thanks to Allah for all His favors and gifts that have been given to the authors so author can implement this thesis research and writing with a smooth finish. Keywords: Internet, Website, CRM, Reservation online system, SDLC. CRM is a concept that is used as the company's approach to customer. In this system design, authors use 5 stages in the method of system development life cycle (SDLC), namely: systems investigation, systems analysis, systems design, programming and testing. Vizta Pratama (Inul Vizta), the ordering process is still conventional or not computerized, so the data processing is less effective and efficient, so that the system becomes a coordinated system of online booking and user friendly. In terms of the utilization of information technology at PT. Internet technology changed the conventional system into a digital system, where everything is efficient and effective. Changes in information technology are the most important, and a perceived benefit is the development of internet technology that makes the world without limits. The spread of information technology throughout the world has changed a lot of lives. VIZTA PRATAMA INUL VIZTA ) (under guidance Mrs. 6 ABSTRACT Nidia Ulhasanah Mubarok ( ), DESIGN OF INFORMATION SYSTEM FOR KARAOKE ROOM RESERVATION USING WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CONCEPT (CASE: PT.
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